Shipping Policy
Welcome to Noio!
At Noio , we are dedicated to offering you the best services and products, which includes a seamless delivery process. Here is a detailed overview of our shipping policies:
Processing Time:
- All orders are processed within 1-3 business days.
- Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping Rates & Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery time is 1-3 days for Turkey and 4-8 days internationally.
- Delivery delays can occasionally occur due to unforeseen circumstances like customs clearances or other logistical issues.
Shipment Confirmation & Order Tracking:
- You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped.
- The tracking number will be active within 24 hours, and you can use it to monitor your package's journey to your location.
Customs, Duties, and Taxes:
- Noio is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.
- We recommend checking with your local customs office to determine what these additional costs will be prior to making a purchase.
Additional Information:
- For any locations not available for shipping, you'll be informed at the checkout process.
- If you have any special shipping requirements or questions, please contact us before placing your order.
Contact Information:
For any queries or clarifications related to shipping, please email us at sales@noio.com.tr